Episode 42: Pivotal Coaching Conversations

In this episode, we're going to role play a few pivotal coaching conversations, including the series of termination conversations that we referred to in a previous episode. We’ll take you through three different scenarios with the same rep: the first time they tell you they want to quit; the second time they want to quit, and then the third time they want to quit. We’ll also take you through a scenario where a rep is clearly not going to hit P40 and how to coach to viable alternatives. This is one of several upcoming episodes where we role play coaching in specific situations that are common to many reps.