Episode 14: Coaching Overachievers
In this episode, Heather Price and Sabine Robinson talk about how to keep successful Reps engaged and coach them to an even bigger and better future. It is important to remember that even when an FR is really successful, there are still going to be bumps and pitfalls, and sometimes these are the FRs who can be the most challenging.
According to Sabina’s experience, they tend to be more independent, more confident, more competitive; they do not like being put in the box, being told what to do, and they usually come with some ego. Heather and Sabina share close to a dozen different things that you can talk to a very successful Rep about to keep them motivated. They also share tips on how to notice that a Rep might get recruited away and what to do when you notice their motivation has decreased.
In the Say That Again segment, they role-play a sample of the conversation you can have with a high-achieving Rep.