Episode 47: The Power of 100
Ready to take your business success to the next level? Join Heather and Sabine to learn how to unlock "The Power of 100". Through this episode, you'll gain insight into their seven building blocks for success that will lead to faster results. They highlight how obtaining 100 balance points, 100 lives, and 100 new clients acts as an insurance policy to measure courage and indicate future repeat sales. When you meet these metrics, you get results faster and get more positive feedback from the market. The seven building blocks for business success they discuss are: prospecting for points, initiating and closing cases of life insurance, attracting new clients, $100k premium in a year, $100k gross revenue in a year, reaching GDC ($100k gross dealer concession), and reaching renewals in a year ($100k). Learn how to make an impact, identify opportunities to increase profitability, and engage clients in meaningful conversations about their financial future. Tune in today and start achieving success on your own terms.
Episode 46: Goal Achievement for New FRs with Kristin Burk
Do you want to help your FRs grow their businesses and achieve their goals? This episode of the podcast features guest Kristin Burke, a goal achievement coach who helps service-based business owners make their dreams a reality. We discuss the importance of blending metrics from an organization and individual goals, how to hold advisors accountable, and different types of goal-setting strategies. Kristin shares her in-depth knowledge of setting goals, accountability, and overcoming obstacles such as bad habits or unrealistic expectations. She explains why it's important to have clarity, confidence, and consistency when working towards large quantum leap goals.
Episode 45: Language for Common Coaching Scenarios
In this episode, Heather and Sabine discuss coaching scenarios and language that can be useful for different situations. Several scenarios include: Challenging FRs to think bigger when they are already easily hitting their goals, What to do when an FR doesn’t like setting goals, and Coaching to 25-30 ahead when an FR is consistently below that.
Episode 44: When Leaving Isn't Their Choice
Termination conversations and experiences are shared in this episode. The role-playing continues with Heather as an FR who is not doing well, shows no signs of improvement, and is at risk of being terminated. Listen to how Sabine is being direct and honest with Heather about her activity and production levels and how she discusses her options, pointing out that it is irresponsible of them to let her continue at that point. It is important for coaches to have these types of conversations with their reps so that they are not surprised if and when a termination does occur. They talk about the importance of setting expectations and minimums in order to maintain a strong culture. They also discuss the importance of being honest with agents about their performance.
Episode 43: What Our Listeners Want to Know
Several months ago, we asked our listeners, "What would you like to hear about?" Graciously, we received some great questions and topics. In this episode, we selected the following to discuss: How do you coach to expectations when no one is hitting them? How do you keep the right balance of activity coaching (the science) and business coaching (the art)? Can you talk about business professionalism and how you handle things such as dressing professional and being late? How to coach a person you don’t like?
Episode 42: Pivotal Coaching Conversations
In this episode, we're going to role play a few pivotal coaching conversations, including the series of termination conversations that we referred to in a previous episode. We’ll take you through three different scenarios with the same rep: the first time they tell you they want to quit; the second time they want to quit, and then the third time they want to quit. We’ll also take you through a scenario where a rep is clearly not going to hit P40 and how to coach to viable alternatives. This is one of several upcoming episodes where we role play coaching in specific situations that are common to many reps.
Episode 41: Coaches' Spotlight with Madison Wilcox
Madison Wilcox discusses how and why she got into activity coaching. She shares her struggles and successes with activity coaching and how setting expectations and creating alignment network-wide helped immensely. Listen to Madison share what she finds unique about her office’s approach to coaching, and how she continues to sharpen her skills. Lastly, tune in to hear her top questions for Heather & Sabine.
Episode 40: Handling Terminations
In today's episode, Heather and Sabine discuss coaching strategies for different types of people. They talk about the importance of handling terminations well, so that former employees have a positive story to tell about their experience. They also mention that it's normal for new employees to want to quit at least once when they first start, and that it's important to talk them out of it. They also discuss the three main forces that keep people from quitting, namely the message that winners never quit, the sunk cost of time and effort already put in, and the failure to see other opportunities.
Episode 39: Building a Solid Coaching Foundation
In order to have the ultimate impact in your coaching, it’s crucial to get off to a solid start. This begins with an effective introductory meeting to learn about the new FR, specifically their “Why”, how they like to be coached, and how they prefer to receive feedback. It also helps to share your coaching philosophy and expectations. This episode dives into best practices on building a solid coaching foundation for ultimate results.
Episode 38: The Anatomy of an Excuse
In this episode we’re going to take a deeper look at something we all do, sometimes without even realizing it, and that’s make excuses. We often talk about how to overcome excuses in coaching but today we’re going to look at why people make excuses in the first place. If you want to look at excuses from a different perspective, this episode is for you!
Episode 37: Communicating with Your Leadership Team
Effective communication is a key component of ensuring your leadership team’s full impact on the development of FRs. This begins by understanding each individual's role and responsibility and identifying the communication channels that will work best for your team. By communicating effectively with your leadership team, you can minimize confusion and ensure that everyone is working towards the same goal!
Episode 36: How to Build a Habit
Building and sustaining good habits is one of the more difficult challenges most people face. In this episode, you will learn how to approach the habit-building challenge with specific steps, why the 21-days-to-a-habit concept is a myth, and the critical role of external systems in helping you succeed in building good habits.